After Sales Care
Buying a marquee or gazebo is only the beginning.
Our after-sales support is designed to keep your structure safe, presentable and reliable for years of commercial use.
Unlike retail-level shelters, professional event equipment works hard — frequent setup, weather exposure and transport all create wear over time. Proper care and access to support dramatically extends its lifespan and protects your investment.
We’re here long after delivery.
Ongoing Support
We continue to support every structure we supply. If you need advice, replacement parts, repairs or servicing, you can contact us directly rather than guessing compatibility online.
We help with:
- Identifying replacement parts
- Frame adjustments and setup issues
- Weather damage advice
- Storage guidance
- Transport protection
- Anchoring and safety recommendations
Spares & Replacement Parts
Commercial marquees are designed to be repairable, not disposable.
We stock and source genuine compatible parts so you don’t have to replace the entire unit after minor damage.
Available parts include:
- Legs and truss bars
- Connectors and brackets
- Feet and base plates
- Pins and locking components
- Sidewalls and panels
- Roof covers and gutters
This keeps your equipment operational and cost-effective over time.
Repairs
Accidents happen — wind, transport damage and heavy use can affect any structure.
Where possible we repair rather than replace.
Many frames that appear beyond use can be restored to full working strength.
Typical repairs:
- Bent frame components
- Broken joints
- Storm damage
- Torn panels
- Failing stitching
- Connector fatigue
To help extend the life of your structure, we offer a dedicated maintenance service covering inspection, repair and preventative care. Regular servicing keeps your marquee safe, watertight and reliable for continued commercial use.
Learn more about our Mini Marquee & Gazebo Maintenance service →